How long will Shipping take?

This is an American-owned business that doesn't believe it should take 45 days to receive your product from China. Orders are sent from our New Jersey warehouse via USPS, FedEx, UPS, or DHL for international customers depending on speed and efficiency of delivery. Product will be shipped within 48 business hours. Please allow between 5-7 days for standard delivery. You will be emailed a tracking link after your order is shipped. Thank you for your purchase!

How does the money back guarantee work?

Simply return your product and we'll give you a refund for 30 days.

Does Vital Heat require any installation?

No installation necessary. Vital Heat works out the box and is ready for use immediately.

Where should I set it up?

On any flat surface, away from flammable materials.

Is the Vital Heat safe to use when sleeping?

Yes—Vital Heat has an Auto-Shutoff feature. Just set the timer and sleep in peace.

Does it consume high electricity?

Its modest output is perfect for cold days. Low-powered appliances save money on monthly energy bills. It's not meant to heat up the whole room. The most benefit is from the direct warm air being pushed in your direction. Perfect for small spaces that need an extra bit of heat.

Can I hang it on a wall?

Yes. You can use the top handle to hang the heater anywhere in the house, high or low.

Is it safe to use?

It is made of premium-quality flame retardant material, making them a great choice for indoor use. Certified for the USA to ensure you and your family's safety. These ceramic space heaters are fitted with a security system that shuts them off when it is tipped or overheated.